Contact
Write, call, or come and sit in the listening room
Every message is read by a person and routed to the right one. We answer general enquiries within three working days and lab quotes within two. Nothing here goes to an inbox nobody opens.
Send a message
Fields marked with an asterisk are required. Tell us as much or as little as you like — “I have some tapes” is a perfectly good start.
The Institute
- Address
- 2158 Gottingen Street, Suite 300
Halifax, Nova Scotia B3K 3B4
Canada - Phone
- (902) 555-0187
ext. 2 lab · ext. 3 collections - info@stento.info
- Hours
- Monday to Friday
9:00 AM – 5:00 PM Atlantic Time
Closed on statutory holidays and 24 December to 2 January. - Getting in
- Ground-floor entrance on Gottingen Street, step-free. Two accessible parking bays behind the building off Maynard Street. Bus routes stop at the door.
Who picks it up
- Deposits and intakeMarguerite Doucet, Director. Intake calls on Thursdays; book any weekday.
- Lab quotes and conditionAdeyemi Okonjo, Preservation Lab. Written estimates within two working days.
- Access and researchKaren Whitfield-Ross, Collections. Catalogue searches at no charge, three to five days.
- Kits, clinics and field schoolDaniel Roy, Community Programmes.
- Membership and givingHannah Brake, Finance. Receipts within ten working days.
Before you write
Two things worth knowing
If a carrier is at risk, call instead
Mould, a tape that squeals on play, a disc shedding its surface, or anything that has been wet: telephone rather than email, and do not play it again. We would rather take the call at 4:55 on a Friday than receive it in a box in a fortnight.
If you are researching a family name
Send names, places and approximate years in your first message. It saves a round trip and lets an archivist search the full catalogue, including the fifty collections not listed publicly, before replying.